Store Policies



 1. Customer Privacy policy 

Lada Official shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal  information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: 

2. Payment options accepted 

Payment may be made via Visa and MasterCard. 

3. Card acquiring and security 

Card transactions will be acquired for Lada Official via PayGate (Pty) Ltd who are the approved payment gateway for all South African  Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the  website. Users may go to to view their security certificate and security policy.

4. Customer details separate from card details 

Customer details will be stored by Lada Official separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to 

5. Merchant Outlet country and transaction currency 

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is  South African Rand (ZAR).

6. Responsibility 

Lada Official takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,  customer service and support, dispute resolution and delivery of goods. 

7. Country of domicile 

This website is governed by the laws of South Africa and Lada Official chooses as its domicilium citandi et executandi for all purposes  under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 454 Klipfontein Road, Surrey Estate, Athlone, 7764.

8. Variation 

Lada Official may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

9. Company information 

This website is run by private company based in South Africa trading as  Lada Official t/a Lada and with registration number 2021/733146/07 and Caamila Harris & Rabiyah Harris-Davids 

10. Lada Official contact details  

Company Physical Address: 454 Klipfontein Road, Surrey Estate, Athlone, 7764 Email: Telephone: 021 633 8494

PayGate (Pty) Ltd trading as DPO SA Registration no: 1999/017441/07  

Tel no: 087 820 2020